Terms of Use

1. Acceptable Use

criterAI is provided for use by UK mortgage professionals to assist in the research and identification of lender criteria. You agree to use the platform:

• Only for legitimate mortgage research purposes on behalf of clients
• Within the scope of your role as a regulated mortgage professional
• In compliance with all applicable laws, FCA rules, and industry standards
• In a way that does not damage, impair or compromise our systems or data

2. Prohibited Use

You must not:

• Share login details or grant unauthorised access to others
• Attempt to access or scrape data beyond your permitted access
• Republish, reproduce, or commercially exploit any part of the tool
• Interfere with, disrupt, or attempt to circumvent security features
• Use the platform in a way that breaches any law, regulation or code
• Use output from the tool without exercising your own professional judgement
• Rely solely on the tool for compliance or final recommendations to clients

3. User Obligations

You agree to:

• Provide accurate and up-to-date account information
• Keep your credentials secure and confidential
• Notify us immediately of any unauthorised access or breach
• Review and verify AI-generated outputs before relying on them professionally
• Report any data inaccuracies or issues to us promptly

4. Monitoring and Enforcement

We reserve the right to monitor usage of the platform to ensure compliance with these Terms. We may:

• Suspend or restrict access in the event of suspected misuse
• Remove or disable access to any content that breaches these Terms
• Take legal action in the event of serious misuse or breach

5. Updates to These Terms

We may revise these Terms of Use from time to time. Continued use of criterAI after any changes will be deemed acceptance of the updated terms.